1) Do you ship outside of Canada?
Yes we do. Please note customs and duty fees may apply to international orders (outside of Canada).
Unfortunately we can not determine these costs for you. Please contact your nearest customs office for details.
British Columbia
pick-up at warehouse: $0.00
small package: $12.00
medium package: $17.00
large package: $23.00
Rest of Canada
small package: $20.00
medium package: $25.00
large package: $29.00
USA
small package: $28.00
medium package: $40.00
large package: $45.00
Japan/Australia
small package: $30.00
medium package: $65.00
large package: $95.00
International
small package: $30.00
medium package: $110.00
large package: $175.00
small package = approximately 1 - 3 accessories or 1 kids vest
medium package = 1 sweater or vest with or without accessories
large package = 2 or more sweaters with or without accessories
* Shipping rates are in Canadian dollars.
2) When will my order arrive?
We will process and ship your order within 2-5 (business days) if it is "in stock". If your order is stated as "pre-order" it will take approximately 4-5 weeks (in business days) to knit and we will send you a tracking number once shipped.
If you have chosen "pick up at warehouse" option we will email you once your order is ready for pick up.
If you need any live updates on your order please feel free to contact us.