How Do I Care for My Sweater?

4 Important Care Tips for Your Granted Wool Sweater

  1. Store folded and do not hang as the weight from the sweater can stretch out shoulder area.
  2. To keep sweater looking new, remove pills by hand. Please note that pilling is a characteristic of wool and unrelated to quality. The woolier, or loftier the yarn, the greater the risk of pilling during normal wear.
  3. Wool is a natural, breathable fibre allowing for long term wear without much cleaning required. If cleaning is needed, dry clean. If the area that is soiled is small, try spot cleaning. Take a bit of hand soap, gently rub into area, rinse and lay out flat to dry. Do not agitate the wool too much as it will cause felting.
  4. Our most important tip of all is, when not in use, store in air tight container with cedar balls or lavender to avoid damage by moths.

Repair and De-pilling Service:

Please email us your request first before sending anything out to us.

We will require clear photos and details of your requests, from there we will assess your sweater condition before we can determine cost of your repair. Each case is different so holes and unraveling repairs will cost starting from $30.00 to $200.00.

There is no charge for wooden zipper pull replacement, pill removal, steaming and minor repairs (For example: stitch pulls or minor unraveling due to normal wear).

Shipping costs are not covered and will be the customers responsibility.

This offer is valid for Granted items only. We DO NOT repair other brands.

*We reserve the right to decline your sweater if there is major damage beyond repair, items that are heavily soiled (dirty), damage from improper cleaning (shrinking), run-ins with pets, other animals, insects (moths), or other factors unrelated to the construction of the item.